Complaints

Intertwined

How to make a complaint

 

At Edwin James Mortgage Services we are proud to put client satisfaction as our top priority. However, we do acknowledge that due to the complex nature of financial products there may be issues which arise from time to time.

Complaints are infrequent, but when they occur we take them very seriously. If you would like to complain about any advice given by Edwin James Mortgage Services you can do so via post, email or telephone.

Complaints Procedure

If a complaint is received we have a set process which is followed, a copy of this procedure is available on request.

By Post:
Lakeside, Biz Hub, Longfields Court, Wharncliffe Business Park, Middlewoods Way, Barnsley, S71 3GN

By E-mail
IFA@lakesidefs.co.uk

By Telephone
03302 230 404

CONTACT
EDWIN JAMES

MORTGAGE SERVICES

Based in Holmfirth, West Yorkshire​

Email: ed@edwin-james.co.uk
Tel: 07977 143 379

For any general inquiries, please fill in the following contact form:

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